FMCG Fast-moving consumer goods| OSS

FMCG Fast-moving consumer goods

Efficiency, competitiveness, and responsiveness to market needs are the challenges in the FMCG industry. OSS addresses these demands with the Open Retail Suite, from rewarding loyal customers and keeping them satisfied, to providing comprehensive sales reporting.

Features such as acquiring new customers, satisfying existing ones and maintaining prices at competitive levels, make the FMCG sector dynamic and highly competitive.

Therefore, businesses must be flexible and adapt to market needs, offering innovative solutions that add value to both products and consumers.

Why OSS solutions are ideal for FMCG businesses:

In short, because you save time, money and credibility, whether you’re a small business or a large multinational company. In other words, you have everything an FMCG business needs to stay competitive. Specifically:

Small businesses:

Before taking the next step of upgrading their services with new technologies, they can be confident that they will have:

• Simplicity & ease of use: Minimal, user-friendly screens with seamless integration of all data.
• 7/7 support: The OSS team will be there with you every step of the way.

Large businesses:

Can be confident that they have access to:

• Comprehensive accounting management of the business.
• Detailed and analytical tracking and reporting of every financial transaction.

Open Accounting Suite is fully customizable to meet the needs of both small and large businesses. It is an accounting system that serves as your assistant in operations, organization, information and management of your company. With its unique subsystems (modules), it is tailored to the specific needs of an FMCG business.

Information for making informed decisions

Open Retail is a fully customizable solution that provides the essential tools for any type of FMCG business, whether it’s a small business or a large multinational corporation.

By providing comprehensive information on turnover, profitability, inventory, and more, it helps improve the performance and competitiveness of every business in the FMCG industry.

Thanks to the tracking of all sales-related activities, as well as comprehensive statistics, you are always informed about:

• the status of orders,
• on time delivery,
• order completion, and a wealth of other useful information.

Benefits in terms of both quality and speed

The Open Accounting Suite system also offers significant benefits in terms of both quality and speed. With high-quality standards and fast response times, the platform ensures a prompt response to any challenge that may arise.

Furthermore, the built-in data analysis features provide comprehensive sales and purchase statistics, with multiple filters, for item, category and period, all in real time. Thus, the performance of the business is always in your hands, allowing you to make decisions based on valid data.

Satisfied customers are loyal customers

Customer retention is one of the challenges faced by FMCG businesses. However, with the Open Retail Suite Loyalty Rewards System, companies can benefit from personalized communication with their customers. Reward your loyal customers with points based on purchase value, quantity, items, and visits, while maintaining direct and personalized communication with them.

With OSS solutions, businesses in the FMCG sector can achieve high performance, competitiveness and responsiveness to market demands. The combined power of OSS technology and expertise ensures that every business can effectively tackle industry challenges and achieve its goals.