Every fitness, wellness, and well-being center attracts the interest of many customers, of all ages, economic backgrounds, and genders. You can offer the best to as large a clientele as you wish, while keeping the power and speed of managing your space at the "top levels"!
Regardless of the size of your business or your goals for its growth and development, Open System Solutions offers you the Open Fitness Suite software, making your daily operations simpler, more productive, and more profitable!
Check out the 10+2 key advantages of the software.
We ensure immediate resolution of any needs arising from the operation and capabilities of your business, through your customized Open Fitness System.
You enjoy continuous & uninterrupted support and service, 7 days a week.
You achieve a smooth operational, development, and expansion pace for your business.
You gain in time, money, and reliability, whether you are a small business, a large franchise chain, a multipurpose center, or a fitness center.
Now with Open Fitness by Open System Solutions,
you can enjoy competitive advantages that stand out!
A special form for handling key reception tasks, including member registration, subscription assignment and renewal, contract and APY printing, appointment scheduling, and more.
Organizing the daily tasks of sales staff to attract prospective customers and manage the renewal of expiring subscriptions for existing members.
Online statistics on subscription renewal rates, along with reports on visitor traffic, successful tours, active members, and complaint statistics.
Monitoring of complaints, subscription call backs (30, 90 days, etc.), and questionnaire collection. Additionally, personalized communication via SMS and email.
Special customization exclusively for sports and wellness facilities. Codify the services you offer, group them into standard programs based on the duration of your subscriptions, simplifying daily subscription processes to the maximum, while enhancing information flow.
Special form to support all reception tasks (all-in-one reception), including member creation, photo capture, subscription assignment, receipt & contract issuance, and appointment scheduling.
Use the OSS application and provide your members with the ability to book appointments for the services you offer at your facility online, while also synchronizing with the reception.
Entry control with barcode and turnstile. Additional entry screens (customer, operator), calendar so as not to miss any entry. Automatic realization of appointments upon the member's entry into the gym space. Error recording (entry without subscription, with balance).
Easy & fast appointment assignment for group programs, personal training, wellness. Creation of plans, capacity, and waiting list per class, room, connection of classes with trainers. Member notification via email (reservation, cancellation, class change), automatic change from waiting list, and many other conveniences.
Member data entry on tablets & touch screen devices, for better staff utilization. Welcome form, automatic tour creation, interaction with reception for contract acceptance, automatic receipt and contract sending.
Full monitoring of communications with members, whether for a tour, registration renewal, or complaints. Messages between operators and the software.
Questionnaires for service quality control & member satisfaction level.
Online statistics for subscription renewal (renewal rate %). Reports of successful communication between salespeople and members, subscriptions, member check-ins.
Organization of salespeople’s daily tasks related to phone communication with prospective clients, attracting new or former members during their subscription period (call-back calls at 30, 90, etc.).
Email, SMS, and notification subsystems (tour, registration, absence, appointment) for improved personalized communication with members. Email notifications for group class appointments: confirmation, cancellation, waiting list. Reminder emails before wellness appointments.
Complete commercial management via Open Retail to meet product and café sales needs, along with Open Accounting for further accounting monitoring.
Download useful brochures and product presentations.
Member Management - Contracts, Secretarial Support, Member Statistics, User Messages, Member Photo Publishing.
Booking, confirmation, and cancellation of appointments via dedicated forms. Coverage for group and personal appointments. Automatic schedule creation or receipt issuance upon completion.
Recording communication with members in the CRM via tours and notes, and exporting statistical data and lists for communication or sending emails and SMS. Messages between operators.
Special form on a tablet for data entry by the member or the reception staff. Automatic tour creation, contract acceptance, data entry, and welcome form.
Creating customer satisfaction questionnaires, entering responses, and extracting statistics.
Sending email or SMS to members. Creating lists to send emails (e.g., subscription expiry...).
Online Appointment Booking Application for your clients. Simultaneous appointment booking by both the Secretariat and the application. Reduces the workload associated with appointment scheduling and automates the group scheduling process. Available for download on the Apple App Store and Google Play Store.
Monitoring of ergometric assessments: ergometric evaluation, body analysis, and generating progress reports for each member.
Monitoring members training programs. Creating training programs, connecting with the machinery in your space, assigning programs to the members and monitoring their activity in the programs.
Special wizard forms for creating wellness programs (e.g., aesthetic laser treatments, massage). Includes member notifications prior to their appointment.
Creating plans for group classes, capacity & waiting list per class, room. Correlating classes with rooms, trainers. Descriptions on classes, trainers’ photos. Member update by email (booking, cancellation, change in class), automatic change from waiting list.
Automated procedures for informing members via message: Before contract expiration, after the tour, upon program purchase. Option to send the contract as a PDF, notifications after long absence, other tasks. Email templates.
The AΠYs are automatically tagged and transmitted to the MyDATA Platform. The software is already configured for Online Mark and QR Code.
Below you can find the available versions of the Open Fitness Suite, along with their features and supplementary subsystems.
The software is offered in three editions: Simple, Basic, and Professional.
The Simple edition includes the management of provided services, as well as member and subscription monitoring. It is ideal for businesses that need a system solely to track member records and subscriptions.
The Basic edition adds features such as appointment management, callback reports, receipt issuance, and member check-in control. This edition suits businesses that wish to manage appointments electronically, issue receipts, and maintain direct communication with their members.
The Professional edition includes advanced subsystems focused on member engagement, such as automated appointment reminder emails, tracking of member tours (successful or unsuccessful), service quality assessment, member satisfaction monitoring, and access control for system operators. This edition is designed for facilities with a large member base that seek greater automation in appointment handling and member communication, reducing daily operational costs. Additionally, a mobile application is available, allowing members to book appointments directly, in coordination with the front desk.
Additional subsystems can be integrated into the software based on the specific needs of each business, enhancing functionality further automating daily operations, and reducing overall costs.
Create your own customized edition by selecting the features you need.
All editions include startup services, with costs depending on the chosen version, additional subsystems, number of workstations, and training hours.
Contact us for an affordable quote, tailored to your needs.
You can create your own edition by selecting the features you need!
*The prices mentioned refer to the subscription model.
Διαχείριση Eταιρειών, Xρήσεων, Xειριστών
1 User ( Απλή εκδοση ), Περισσότερους από έναν σε ( Βασική και επαγγελματική ).
1 Εταιρεία σε ( Απλή εκδοση , Βασική έκδοση ) , περισσότερες στην επαγγελματική
Περιλαμβάνοντα: Διαχείριση μελών , Υπηρεσιών , Πρόγραμματα , Συμβολαίων μελών , Υποστήριξη γραμματείας, Στατιστικά μελλών , μηνύματα χρηστών , φωτογραφίες μελλών .
Διαχείριση Εισπράξεων - συνδρομών , παρακολούθηση των υπολοίπων των μελών
Cash Flow Statement, Analysis of Receipts (Cash - Cards - Deposits), Cash Balance.
Κλείσιμο, πραγματοποίηση, ακύρωση ραντεβού, Κάλυψη ομαδικών και personal. Δημιουργία προγράμματος ή έκδοση απόδειξης με την πραγματοποίηση.
Δημιουργία πλάνων - Σύνδεση με γυμναστές
Επικοινωνίες που πρέπει να γίνουν με τα μέλη call back
Issuance of Any Document. Automatic Sending of Documents to Your Customers.
Operator Update, Customer Update, Second Operator Screen. Member Entry Logging, Creation of Messages for Entry without Contract, etc., Appointment Scheduling upon Entry.
Basic Email Sending. Essential for Managing Appointments.
Member Tracking – Tours
Logging communication with members and prospective members through tours and notes, with the ability to export statistical data to XLS for follow-up or SMS sending. Includes statistics such as “how they found us.”
Δημιουργία ερωτηματολογίων για έλεγχο ποιότητας των υπηρεσιών & βαθμού ικανοποίησης των μελών, εισαγωγή απαντήσεων, στατιστικά στοιχεία,
(Απαιτείται το σύστημα ξεναγήσεων)
Ελέγχος πρόσβασης των χειριστών στις επιλογές του λογισμικού (εταιρείες, στατιστικά στοιχεία, αλλάγή πωλητών, κλπ)
Ειδική εφαρμογή για όλους τους τύπους των συσκευών (Ios, android ) .
Κλείσιμο ραντεβού στα ομαδικά μαθήματα του χώρου είτε τα δικαιούται λόγω συνδρομής είτε είναι paid.
Purchase the application and pay an annual maintenance contract fee each year (including upgrades and support services).
The installation is fully carried out on your own infrastructure.
Συνδρομητικό μοντέλο χρήσης με το οποίο πληρώνετε ανάλογα με την περίοδο που επιλέγετε ( Μήνας , εξάμηνο , ετός).
Η εγκατάσταση πραγματοποιείται πλήρως στις δικές σας υποδομές
Choose the software usage model (purchase or subscription), which is subject to an additional Cloud subscription fee.
Your installation is hosted in the Cloud.
Installation and training are offered separately. They depend on the premises, the number of workstations, and the specific subsystems involved.
Enjoy continuous, uninterrupted support and service, 7 days a week. Each solution includes a set number of support hours and incidents.
Choose additional support packages to suit your needs.
The company offers flexible packages for immediate support, suitable for every requirement.
Automatic member notification procedures:
Notifications are automatically sent before contract expiration, after a tour, upon program purchase, with contract delivery in PDF format, after extended absences, and more. Only a simple email is required.
Data entry by the member: Filling out the welcome form and creating an automated tour.
Special wizard forms for creating wellness programs (laser, aesthetics, massage). Member notifications before appointments.
Client Exercise Program Management:
Exercise management, customized exercise programs for each member, program duration tracking, and linking programs to trainers.
Monitoring of ergometric assessments: ergometric evaluation, body analysis, and generating progress reports for each member.
Complete commercial management through Open Retail to meet the product and juice sales needs, as well as café bar operations.
With Open Accounting for advanced accounting monitoring.
Dedicated software solution for connecting chain store branches, with program distribution and transaction synchronization.
Ability to import scanned documents. Required for electronic archiving of contracts and electronic archiving of members' receipts.
MyDATA for Revenues: Connection with AADE or Provider to Receive Mark & QR Code on the Document.
Automatic Sending of Documents to and to Your Customers via Email.
Electronic archiving of member contracts, electronic signature via signature pad, and digital storage of receipts.
Dedicated application for all device types (iOS, Android).
Κλείσιμο ραντεβού στα ομαδικά μαθήματα του χώρου είτε τα δικαιούται λόγω συνδρομής είτε είναι paid.
Open Fitness covers all the operational needs of a multi-functional center. Great emphasis has been placed on member analytics, monitoring of individual department appointments, wareho … more
Open Fitness Suite is an excellent tool for gym managers. The combination of statistics it provides on contract expirations - renewals, new memberships, number of members, outstanding … more
With the Open Fitness software, we monitor our members' subscriptions and issue receipts and contracts easily and quickly. Any requested changes to reflect the terms of our services in … more